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© Atmosphere Interactive 2018 | Privacy Policy | Terms of Use

Update February 3, 2019 for Alpaca iOS version 1.7.0 and newerSummaryWe want to make the best Ravelry app possible, and doing so requires the app to be able to access and temporarily store certain information from your Ravelry profile. We believe the best way to protect your data is to not store it, and we do our best to store the least amount of information possible to deliver the best app possible.Alpaca uses the Ravelry API to access your data from Ravelry. A free Ravelry account is required to use Alpaca, and is subject to the Ravelry Privacy Policy and Terms of Use. When you use Alpaca, the makers of Ravelry may be able to view your activity as if you were browsing the Ravelry website.To allow the app to work offline, the app caches some profile information locally on your device. When you sign out of or delete the app from your device, this data is removed.When you allow Alpaca to access your location, this information is stored locally on your device. When location access is not permitted, the app may approximate your location using the "location" field in your Ravelry profile. This data is only used to help find nearby shops to display in the app.We are not interested in identifying any individual user, but we are interested in knowing our audience as a whole. Alpaca uses Firebase Analytics to anonymously log screen views and language preferences to help us determine which areas of the app to focus on in future updates. If most of our users are using the app to add yarn to their yarn stash, we want to know so we can focus on improving the stash. If most of our users prefer French, we want to know so we can translate the app to French.If the app crashes, log data may be sent to Firebase Analytics to help us determine the reason for the crash. Depending on the cause of the crash, this data may include urls that include your username or approximate location. This data is only used to help fix issues in the app.Alpaca is an advertising supported application. This means that we offer the app to you at no cost, and in turn will sell advertising space in the app. When you purchase a product after opening a link to a product, the creators of Alpaca may receive a portion of the sale. When you interact with an advertisement, we create an anonymous log to help us determine the popularity of various advertisements. We do not provide any personal information to an advertiser when you interact with or view an advertisement.If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at PolicyYour privacy is important, and so is being transparent about how we collect, use, and share information. This policy is intended to help you understand the information Alpaca collects, and how it is used.The Alpaca app (The "Service") was created and is supported by Atmosphere Interactive and is not officially affiliated with or supported by Ravelry. Alpaca is an Ad Supported mobile application that utilizes the Ravelry API to access content, is provided at no cost and is intended for use as is.If you choose to use Alpaca, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving Alpaca. We will not use or share your information with anyone except as described in this Privacy Policy.The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Alpaca unless otherwise defined in this Privacy Policy.Information Collection and UseFor a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your username, Ravelry public profile, and email address. The information that we request is will be retained by us and used as described in this privacy policy.The app uses some third party services that may collect information used to identify you:
Firebase Analytics
These third party services are used to access your Ravelry profile, monitor the stability of the Service, and to determine which features should be added or improved.Log DataIn a case of an error (such as a crash) in the service, we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.While using the Service we may log data identifying the pages you visit. We use this data for determining popularity of pages, and may use this information in promotions, such as a mailing list to indicate the weeks most popular patterns, shops, and projects by view count. Such promotions will never include any of your personal viewing history information.Disclosing Personal InformationWe do not rent, sell, or share personal information about you with other people or companies except when we have your permission.
Notwithstanding the above, if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary, we may share your personal information under the following circumstances:
• To satisfy any applicable law, regulation, legal process, or enforceable governmental request (which may include, but is not limited to, responding to subpoenas, court orders, or legal process, or establishing or exercising our legal rights or defending against legal claims)
• To enforce applicable Terms of Service, including investigation of potential violations thereof;
• To detect, prevent, investigate, or otherwise address fraud, security or technical issues; or
• To protect against imminent harm to the rights, property or safety of Alpaca, its users, or the public, as required or permitted by law, and to protect against potential threats to the physical safety of another person.
The Service may display targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click targeted ads meet such targeting criteria (such as, women ages 18-24 in a particular geographic area).We do not provide any personal information to an advertiser when you interact with or view a targeted ad, however, by interacting with or viewing the ad, you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.When you interact with an advertisement, we will save a record of your interaction with the advertisement to help up determine what ads to show you in the future. We may share certain pieces of aggregated, non-personal information with third parties (such as number of users who click on a particular advertisement), but that information shall not identify you individually.Service ProvidersWe may employ third-party companies and individuals due to the following reasons:
• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.SecurityWe value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.Links to Other SitesThis Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.Children’s PrivacyThese Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at so that we will be able to perform the necessary actions.Changes to This Privacy PolicyWe may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.Data Protection OfficerOur data protection officer is Justin Kuzma, and may be contacted at UsIf you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at

Updated February 3, 2019 for Alpaca iOS App versions 1.7.0 and newerTerms of UseBy downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Atmosphere Interactive LLC.Atmosphere Interactive LLC is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.The Alpaca app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Alpaca app won’t work properly or at all.You should be aware that there are certain things that Atmosphere Interactive will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Atmosphere Interactive cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.Along the same lines, Atmosphere Interactive cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Atmosphere Interactive cannot accept responsibilityWith respect to Atmosphere Interactive’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Atmosphere Interactive accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.At some point, we may wish to update the app. The app is currently available on iOS – the requirements for the system (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Atmosphere Interactive does not promise that it will always update the app so that it is relevant to you and/or works with the iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.Changes to this Terms of UseWe may update our Terms of Use from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms of Use on this page. These changes are effective immediately after they are posted on this page.Contact UsIf you have any questions or suggestions about our Terms of Use, do not hesitate to contact us at